Right of return

You have the right to make a return within 30 calendar days without the need for justification. The return period will expire 30 calendar days from the day you receive (or that a third party other than the carrier received) the product in question. To exercise the right of return, you must notify us (Fantasy Fairground, La Linea De La Concepcion, 11315, Cadiz. Spain. support@fantasy-fairground.com, (+34) 856 244243) of your decision to make a return. You can use the model return form that appears below, although its use is not mandatory. To meet the return period, it is enough that the communication regarding the return is sent before the corresponding period expires. If you have any questions about it, do not hesitate to contact us. We are here to help you! 🙂

Consequences of the return

In the event of withdrawal on your part, we will refund all payments received related to your order, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive mode of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to return the product (s). We will proceed to make said refund using the same means of payment that you used for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may retain the refund until we have received the products, or until you have submitted proof of their return, depending on which condition is met first. You must return or deliver the products directly to us, without any undue delay and, in any case, no later than 30 calendar days from the date on which you notify us of your decision to return the product / s. The term will be considered fulfilled if you return the goods before said term has expired. Only you will be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods. no later than 30 calendar days from the date you notify us of your decision to return the product / s. The term will be considered fulfilled if you return the goods before said term has expired. Only you will be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods. no later than 30 calendar days from the date you notify us of your decision to return the product / s. The term will be considered fulfilled if you return the goods before said term has expired. Only you will be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

Return form template

• For the attention of Fantasy Fairground (La Linea De La Concepcion, 11315, Cadiz. Spain. support@fantasy-fairground.com, (+34) 856 244243)
• I hereby inform you / we communicate (*) that I withdraw from me / we withdraw from our (*) sale contract of the following product (*)
• Ordered on / received on (*)
• Name of the consumer
• Domicile of the consumer
• Signature of the consumer (only if this form is submitted on paper)
• Date

(*) Delete as appropriate.

Legal exceptions to the right of return

The right of withdrawal will not be applicable to contracts that refer to:

• The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
• The supply of goods made according to the specifications of the consumer and user or clearly personalized.
• The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
• The supply of goods that after delivery and taking into account their nature have been inseparably mixed with other goods.
• The supply of alcoholic beverages whose price has been agreed at the time of entering into the sale contract and that cannot be delivered within 30 days, and whose real value depends on market fluctuations that the entrepreneur cannot control.
• The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.
• The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.

In the case of products such as condoms, lingerie products, wigs, sex toys, lubricants, creams and pills, if the packaging has been opened, or if its seal has been broken, you must take into account the legal exceptions to the right. of withdrawal.